What is the difference of a Contact Order and a Custom?We define custom orders as orders in which we’re procuring the blank garments. If you want to supply the blanks, the order type is now a Contract Order and subject to some slightly different policies and guidelines. Most policies and guidelines outlined on this page are in reference to Custom Orders, although they apply to Contract orders as well. A few policies which are different would be Under/Over Run Allowance calculations, in which we have a 10% under allowance per location being printed.
What is the Contract Order Garments Policy?We request an itemized list of each style, color, size, and quantity being delivered. We will check in the delivered quantity with the stated order quantity to ensure the proper amount has been received. Not providing a receiving summary is subject to a confirmation fee of $25/100 pieces. Orders shipped unsorted or mixed with other orders are subject to sorting fees of $75/hour, $25 minimum/order. We will not be responsible for shortages.