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What is the Under/Over Run Allowance?

Custom printing is an art form. We do our very best to deliver, at minimum, the ordered quantity for each and every size on your order. However, printing mistakes happen, screens break on press, shirts arrive with holes or stains from the manufacturer. For that reason, we have an under/over run allowance. This is simply an acceptable margin of error.

All orders within the Under/Over Run Allowance of the ordered quantity will be considered acceptable for delivery. For this reason, we highly recommend you order extra garments for each size. Blue Cactus Printing will not be responsible for profit loss on under runs. If requested, in the event of an under run greater than our Under/Over Run Allowance, we will reprint the remaining quantity.

  • Standard Under/Over Allowance: 5%

Under/Over Run Allowance on Contract Orders is calculated by number of impressions on the order, not the number of pieces.